Meet us at London Vet Show · 19–20 November 2026 · ExCeL London · Stand C12

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We build and run the technology behind pet care.

Practices, insurers and pet brands use Doctapet to answer owners sooner and grow revenue, under their own name.

Triage, online consults and prescribing, under your name. One clinic or a group. See how it works

Weekly health scans mean fewer late-stage claims. Earlier treatment, fewer claims, better renewals. Talk to us

Pet food to pathology, built into your product. A photo becomes an answer, a scan becomes a grade. Talk to us

Meta, Google and AI search, run for you, and optimised for bookings, not clicks. Talk to us

A vet in navy scrubs kneels beside a golden Labrador, talking with its owner in a bright consulting room
Your people. Your practice. Your name.DOCTAPET / CONNECTED CARE
  • 5AI models in production
  • 2more in development
  • Vet panelvalidates every model
  • Livein the app stores

FOR VETS AND PRACTICES

Your clients come to you at eleven at night, not to Google.

10:40pm. A Labrador has vomited twice. The owner is awake, worried, and one search away from a stranger’s forum post. With Doctapet under your name, here is what happens next.

A young woman on a green sofa at night, stroking her golden Labrador lying beside her on a tartan blanket

Every consultation is delivered by your own vets and billed by you.

FROM THE FIRST QUESTION TO THE FOLLOW-UP ↓

10:40 PM

A question. A familiar place to turn.

How it works: from a photo to a prescription

01PHOTO CHECK

The owner checks at home.

Skin, dental, tongue and feline pain, read from an ordinary phone photo in bad light at a bad angle. The models were trained on the pictures owners actually take.

  • Your branding, your practice name
  • Nothing leaves your deployment
  • Models validated by a veterinary panel

Signs are noted. Diagnosis stays with a vet.

02TRIAGE

Triage decides the urgency.

Nothing, watch it, or go now. The routine questions never reach your front desk, and the ones that matter arrive already described.

  • A real conversation, not a form
  • Knows where to stop and hand over
  • Out of hours, every day

Triage guides the next step. It never diagnoses.

03BOOKING

They book your vet.

When triage escalates, the booking goes to your practice, not to an online competitor. Your vet opens the call with the photo and the notes already in front of them.

  • Video or chat, your rota, your fees
  • Delivered by your registered vets
  • Within current RCVS guidance

The photo, the triage result and the owner’s notes reach the vet before the call starts.

04PRESCRIBING

Your vet prescribes.

The prescription is written by your vet, dispensed by your practice or delivered, and recorded against the animal with the consultation it came from.

  • Your vet prescribes, we provide the rails
  • Dispensed by you, or delivered
  • A clean record of every step

Works alongside the practice management system you already run.

BEYOND THE CONSULTATION

And more, for the practice you want to build.

  1. 01

    Every pet’s whole story in one place: visits, vaccinations and recalls on one timeline, with reminders that bring clients back.

    A vet examining a spaniel on the consulting table while its owner looks on
  2. 02

    YOUR VET. YOUR TURNAROUND.

    A video instead of a visit. Owners send a clip, your vet replies on your own turnaround, at a fraction of the cost of a consult.

    An owner kneeling on the living room floor, filming her golden retriever on her phone
  3. 03

    ANOTHER PAIR OF EXPERT EYES

    A written second opinion from specialist vets, without referring the client away.

    Two vets discussing a case at a desk, with an X-ray on the screen behind them
  4. 04

    A PATHOLOGIST HAS THE FINAL WORD

    AI does the repetitive counting and drafts the report. A vet pathologist reviews and signs off every case.

    A pathologist at a microscope, with a stained tissue sample on the monitor beside her
A vet examining a spaniel on the consulting table while its owner looks on An owner kneeling on the living room floor, filming her golden retriever on her phone Two vets discussing a case at a desk, with an X-ray on the screen behind them A pathologist at a microscope, with a stained tissue sample on the monitor beside her
CARE JOURNEY

ONE CLINIC OR MANY

Built around the way your practice works.

A vet at the reception desk of a small clinic chatting with an owner holding her dog

FOR INDEPENDENT CLINICS

Cover the hours you can’t staff.

The owner-vet’s clinic, with the reach of a larger practice.

  • Out-of-hours triage without extra rotas
  • Fewer routine calls to the front desk
  • Clients stay with your clinic
Two receptionists at a clinic group front desk reviewing a multi-site dashboard on a monitor

FOR CLINIC GROUPS

One workflow across every site.

An enterprise panel built for multi-clinic groups.

  • Multi-site dashboard in one panel
  • Consistent triage and prescribing across sites
  • Group-level reporting

FOR PET INSURERS

Every claim starts as a question.

Bring your payouts down by 30%*

Weekly health scans and online consults mean fewer late-stage claims. Earlier treatment, fewer claims, better renewals. We build it, integrate it, and run it. Your policyholders. Your app. Your data.

*Doctapet modelling, weekly health scans and online consults reducing late-stage claims. Results vary.

A woman relaxing at home with a tabby cat on her lap
£1.23bnpaid out on 1.8 million UK pet insurance claims in 2024.Source: Association of British Insurers.
  • 01

    Weekly health scans

    A regular photo check for every insured pet, so problems surface early.

  • 02

    Online consults

    A vet when it is needed, before it becomes a claim.

  • 03

    See where your claims money goes

    Reports and analytics on your own claims data, in your own environment.

  • 04

    Pilot it with us

    We measure the effect on your claims together, before you commit.

BRANDS · LABS · RETAIL

Build your own AI.

Pet food to pathology. We build it, integrate it, and run it.

A photo becomes an answer.
A scan becomes a grade.
A case becomes a report.
Now build yours.

One project or all your systems. Your product. Your brand. Your data.

  • 01

    Brands and retailers

    A health check inside your own app gives customers a reason to come back between purchases.

  • 02

    Labs and pathology

    A scan becomes a grade and a case becomes a report, built into your lab’s workflow.

  • 03

    Software platforms

    You have the customers and the channel. We work as your engineering team, and it ships under your name.

DOCTAPET GROWTH · MARKETING FOR PRACTICES

Your marketing team. We run it for you.

The marketing agency built for pet care. Built on each pet’s health record, so we optimise for bookings, not clicks.

HOW WE RUN IT

  1. 01

    Strategy

    Who to reach and what to offer

  2. 02

    Creative

    Our designers, varied by AI

  3. 03

    Media

    Meta, Google and AI search

  4. 04

    Measurement

    Every booking traced

Built on each pet’s health recordAge · breed · history · scans
  • Bookings, not clicks

    Meta and Google learn from real results: consults booked and health plans started.

  • Care journeys, not campaigns

    Reminders built from each pet’s health, sent when care is actually due.

  • Found in AI search

    When owners ask an AI assistant for a vet nearby, your practice is the answer.

  • Your own account manager

    One person, from day one, who knows your practice and your numbers.

Talk to us today.

Your account manager is one message away.

Call or WhatsApp +44 7353 888206

THE REASON BEHIND THE WORK

Doctapet started with a Pomeranian named Oreo.

Oreo as a puppy, a fluffy Pomeranian sitting on a brown stool
Oreo, day one
Oreo today, a grown Pomeranian with a thick ginger coat looking at the camera
Oreo, today

FOUNDER NOTE

We were first-time parents, and we trusted the labels, the promises and the easy answers. Something felt incomplete. So we searched, learned, and let concern turn into purpose.

Pets are never “just animals”. They are family, and they silently trust us. That is why vets are who we build for now.

LET’S BUILD WHAT’S NEXT

Better connected care starts with a conversation.

Bring your practice, your people and your plans. We’ll show you what Doctapet can make possible.

+44 7353 888206 · Call or WhatsApp

contact@doctapet.ai

Or find us at stand C12, London Vet Show, 19–20 November.

Book a call